Troubleshooting for A8

Pre-use Notes and Quick Troubleshooting for A8

1.Make sure A8 is compatible with your iPad.

Metapen A8 ONLY works with models below:

iPad 10th, 9th, 8th, 7th, 6th Gen;

iPad Pro 12.9" 6th, 5th, 4th, 3rd Gen;

iPad Pro 11" 4th, 3rd, 2nd, 1st Gen;

iPad Air 5th, 3rd, 4th Gen;

iPad Mini 6th/5th Gen.

Method: Settings > Tap General > Tap About > Model name [iPad XX (X generation)]

  1. Make sure your iPad’s iOS system is iOS 12.2 or above.

  2. Charge A8 for 10 minutes before first use.

  3. Double tap the top of A8 to turn ON/OFF. No need to connect Bluetooth or apps.

  4. A8 will Automatically shut down after 5 minutes of inactivity.

  5. Cannot be used to switch apps. (as the same as Apple pencil)

  6. If your iPad has previously paired with an Apple pencil, unpair before using metapen A8.

  7. If the model is applicable, and the battery is sufficient, but A8 can't write consistently, please try to loosen the pen tip a bit or replace the tip.

  8. It is not recommended to paste a too thick tempered film on the screen, which may cause the pen to become unresponsive.

Why My A8's LED is strange?

Once you plug in the cable to charge A8, LED will light on in breathing red for a while and the turn white when is fully charged. (Even if it was fully charged just a moment ago, the red light will also last about 2 minutes, but actually, the pen is fully charged.)

My iPad with no magnet attach support?/ Weak Magnet?

  1. No magnet attach for iPad Air 3rd Gen, iPad (6th, 7th, 8th, 9th and 10th generation), and iPad Mini 5th Gen.

  2. The position of the magnets inside the iPad varies from model to model, depending on their size. If the magnets in the iPad do not correspond to the magnets at both ends of A8, A8 may not attach very firmly. We are sorry for the inconvenience.

Recommended apps

Goodnotes, Notability, Procreate, Flexcil.



Does A8 have an auto turn-off function?

A: Yes! A8 will auto turn off in 5 minutes of inactivity.

My iPad is compatible with A8, why it doesn't seem to work?

A: Before the first use of A8, please charge it for 10 minutes and confirm the settings are right: 1. iOS system is updated to iOS 12.2 or above. 2. Disconnect Apple Pencil and other pens. Settings > Bluetooth > Find “Apple Pencil” to Forget This Device.

How to stop my fingers to draw?

A: Your fingers won't draw when you are using A11 with palm rejection. You could turn on "Only Draw with Apple Pencil" to ignore hand input. Go to Settings > Apple Pencil > Turn on "Only Draw with Apple Pencil" (iOS 14+ available)

Can A8 pull down control center?

A: NO. All active pencils including the original apple pencil CAN'T pull the control center down, notification bar down or swipe up between apps.

Does A8 have pressure sensitivity?

A: NO. All 3rd party pencils have no pressure sensitivity, but this will not impact A8‘s ability to write or draw. Popular apps like Procreate can imitate pressure sensitivity with their own brush effects and customizable brush size, flow capacity, etc.