Pre-use Notes and Quick Troubleshooting for M1
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Make sure M1 is compatible with your device.
Metapen M1 only supports touchscreen devices that support MPP protocol.
This is a crucial point. If M1 is not working, please send us your model name. Attached is the model-finding guide.
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Charge M1 for 10 minutes before the first use.
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M1 doesn't need to pair with Bluetooth or Apps. Pick up M1 to wake it up. When M1 tip is 5 mm or closer to the screen, a cursor will show up, which means M1 is ready to work.
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M1 will automatically turn off in 5 minutes of inactivity. Please repeat step 3.
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If the model is compatible, and the battery is sufficient, but M1 can't write, Please try the following methods:
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Please try to loosen the pen tip a bit or replace the tip.
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Uninstall bluetooth from your device, reboot the device, and then try M1 again. (The bluetooth driver is generally displayed as "intel wireless bluetooth R")
LED Light, Battery & Charging Guide
When using: Lights off
When charging: Solid white
When fully charged: Lights off
Battery power ≤ 10%: Breathing orange
Recommended apps
OneNote, SketchBook