Contact Us

Whatever you need, we're here to solve problems and answer questions.

Email Us: support@metapen.com

Extend A Warranty

To extend your warranty, please email us your order ID.

Email Us: support@metapen.com

Warranty Information Tips

Order ID: You can find this in the order history of the account the purchase was made through.

Model Number: You can find this in your account's order history, as well as on the packaging or manual of the product. Model numbers help us identify the exact make and model of your product more accurately than a product name would. 


How it Works

Welcome to Metapen's self-service page for extending warranty requests and making inquiries.

All products purchased from Metapen come with a hassle-free warranty. This page is for you to extend your warranty to 14 months(stylus only)

If your product turns out to have a defect during the warranty period, please email us with details and let us know what we can do to help you.

Thank you in advance for all of the information you provide; we know your time is valuable.